Cookies Policy

Last updated: March 26, 2026

Introduction

This cookies policy explains how SnapPay uses cookies and similar technologies when you visit our website or use our payment platform. It describes the types of cookies we use, their purposes, and how you can control your preferences.

1. What is a Cookie?

A cookie is a small text file placed on your device (computer, smartphone, tablet) when you visit a website. Cookies allow the site to remember your actions and preferences (such as language, login settings) over a determined period.

We also use other technologies similar to cookies:

  • Tracking Pixels: Invisible images that collect information
  • Local Storage: Data stored in your browser
  • Device Identifiers: Technical information about your device

2. Types of Cookies We Use

Category Purpose Duration Essential
Functionality Cookies Remember your preferences (language, currency, region) and login settings to improve your user experience. Up to 1 year Yes
Security Cookies Protect against fraudulent activities, detect unauthorized access attempts and secure payment transactions. Session Yes
Analytics Cookies Analyze site usage, measure performance and identify areas for improvement. Use of Google Analytics (anonymized). 13 months No
Performance Cookies Measure loading times, detect errors and optimize technical platform performance. 30 days No
Advertising Cookies Display relevant advertisements on other sites and measure the effectiveness of our marketing campaigns. 90 days No
Third-Party Cookies Integrations with third-party services (Stripe for cards, mobile money operators, support services). Variable Sometimes

3. SnapPay-Specific Cookies

4. How to Control Cookies

Management via Our Banner

During your first visit, a consent banner appears. You can:

  • Accept all cookies
  • Refuse non-essential cookies
  • Customize your preferences by category

You can change your choices at any time via our Preference Center.

Browser Settings

You can configure your browser to:

  • Accept or refuse all cookies
  • Delete existing cookies
  • Warn when a cookie is sent

Guides: ChromeFirefoxSafari

Important Note About Essential Cookies

Functionality and security cookies are necessary for SnapPay to function. If you disable them, some features (login, transactions, security) may not work properly.

5. Third-Party Cookies

Some cookies are placed by third-party services we use:

Google Analytics

Anonymized audience analysis. Policy: Google Cookies

Stripe

Card payment processing. Policy: Stripe Cookies

Intercom

Customer support and chat. Policy: Intercom Cookies

Note: We have no control over cookies placed by third parties. Their respective privacy policies apply. We encourage you to review them.

6. Your Rights Regarding Cookies

In accordance with GDPR and data protection laws, you have the right to:

  • Give or withdraw your consent for non-essential cookies
  • Access information about the cookies we use
  • Delete cookies already placed on your device
  • Refuse processing of your data via cookies
  • Lodge a complaint with the data protection authority

7. Updates to This Policy

We may update this cookies policy to reflect changes in our practices or for legal reasons. Significant changes will be:

  • Published on this page with new date
  • Notified via the consent banner
  • Announced with reasonable notice

We recommend checking this page regularly to stay informed about our use of cookies.

Questions?

For any questions about this policy:

privacy@snappay.com
Manage Your Preferences

Modify your cookie choices at any time:

By continuing to browse SnapPay without changing your settings, you accept our use of cookies in accordance with this policy.